![]() “Burning failed” error appears in Make Movie.Studio hangs on launch or does not launch.Configuring the camera or video recorder.Working with theme clips on the Timeline.In the Search by dropdown, select “Answer ID”, enter the ID number in the text box, and click Search. For example, if you are getting a capture error when you press the Capture button, someone might refer you to knowledge base article 2687, “I am getting a capture error with Studio”. If you know the Answer ID number of the answer you’re looking for, you can access the item directly. You can also use the Search by and Sort by options to select for specific or popular articles. If one search does not turn up an article that seems relevant to your problem, try modifying the search by choosing a different set of keywords. If you search instead on the single keyword “Crash”, you will get far fewer hits, all relating to crashes in Studio. The very first one, “Studio crashes in Edit”, lists the known causes for this issue and their remedies. You should get back somewhere between 60 and 150 hits. Type “Crash in edit mode” in the search box and click the Search button. In the list below of common troubleshooting issues, the first item is, “Studio crashes or hangs in Edit mode”. Don’t get too wordy the search works best when given just a few words. To search for an article, type a short phrase or group of keywords in the text box. If you’re not sure what category to pick, leave the selection at All Categories. Selecting a sub-product or category may reduce the number of irrelevant hits you will get from your search, but may also eliminate helpful articles of a more general nature. If appropriate, you can also select a Sub-Product, a Category, or both. In the Product dropdown, select “Studio Version 14”. Please read any knowledge base articles relevant to your inquiry before contacting technical support. You don’t have to register to browse the knowledge base, but if you want to send a specific question to technical support staff you will need to create a knowledge base account. ![]() The knowledge base home page will appear. Use the knowledge base to find answers to any questions you may have about installing, using or troubleshooting Pinnacle Studio.Īccess the knowledge base with your web browser by visiting: Other brands we will be working with include Essie, Lycon, and MAC to name a few.The Pinnacle Support Knowledge Base is a searchable archive of thousands of regularly-updated articles about the most common questions and issues users have regarding Studio and other Pinnacle products. We also have specialist stylists experienced in red carpet and formal events. Our bridal team have been creating beautiful styles for years so it's no surprise that many of our brides-to-be now come to us on recommendation. ![]() Our treatments are guaranteed to provide the ultimate indulgence for the hair and the mind. Our Express Treatments give the hair a quick boost, Luxury Oi Treatments moisturise dry/dehydrated coloured hair while our specialist Natural Tech range offers specific attention for hair and scalp problems. We offer a range of prescriptive treatments which include specialist brands such as L'Oréal, Kevin Murphy, and Olaplex. Our colouring systems are unique, we believe that looking and feeling great can be achieved through a careful balance of eco-efficiency and high end luxury. We're sure you'll leave us feeling confident and happy about your new hair. So whether you're looking for inspiration, motivation or even a complete transformation-you're in safe hands. It's important for us to create hair that will look beautiful everyday, not just when you step outside of the salon. We allow our intuition and experience as stylists to guide our creativity which gives us the freedom to develop colours and styles that are original, authentic and that will work with your lifestyle. We believe in sustainable beauty and that ethos is reflected in our salon, our people and the products we use.Īt BASE we do what we believe in rather than conforming to the mainstream. BASE is a unique hairdressers in Colombo, known for our creative approach and passion for beautiful hair. ![]()
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